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Buying surplus, dead stock & returns from UK businesses
For retailers, ecommerce brands and online sellers
Returns pile up fast, and most of them never make it back onto the shelf. We buy customer returns, open-box and B-grade stock from UK businesses, so you can clear the backlog, recover some value and stop paying staff to process items that won't resell.
Yes. Many retailers and online sellers sell their customer returns to a stock buyer instead of inspecting, repacking and relisting every item themselves. You send us details of the returned stock, we make an offer based on its condition and mix, and we collect it, either as a one-off clearance or on a regular schedule.
Every return costs you twice: once when you refund the customer, and again when you deal with the item. Someone has to open it, check it, decide whether it can be resold, repack it and put it back into stock. For low-value items, that process often costs more than the product is worth.
So returns end up in a cage in the corner of the warehouse, waiting for someone to have time. Meanwhile:
Selling returns in bulk turns that problem into one simple job: agree a price, and we take it away.
We buy returned stock in most consumer categories, including:
If your returns are mostly from Amazon, you might also find our page on how to sell Amazon FBA inventory useful.
Returns are usually sorted into grades based on their condition. The grade has the biggest effect on what they're worth. A typical grading looks like this:
Grade
What it usually means
Value
Grade A / Like new
Unused, complete, original packaging may be opened
Highest
Grade B
Minor cosmetic marks or damaged packaging, fully working
Good
Grade C
Visible wear, missing accessories or no original box
Lower
Untested / unsorted
Not yet checked; condition unknown
Priced on the overall mix
You don't have to grade the stock yourself. If you've already sorted it, you'll often get a better offer for the higher grades. If not, we can make an offer on the unsorted load.
Send us a rough description: product types, approximate quantities or pallet count, and whether they're sorted or unsorted. A returns report or a few photos of a typical pallet helps us price it accurately.
We make you an offer, usually within 24 hours. For regular volumes, we can agree a per-pallet or per-load rate so you know what to expect each time.
We arrange collection and pay you before the stock leaves. For ongoing returns, we can set up collections weekly, fortnightly or monthly to suit your volumes.
If returns are a steady part of your business, a one-off clearance only solves the problem for a few weeks. We can set up an ongoing arrangement instead, so returns leave your warehouse on a schedule rather than building up.
Returns sell for less than new stock, but they're rarely worthless. The price depends on:
Yes. We can make an offer on unsorted, mixed returns. Sorted and graded stock usually gets a better price, but you don't have to do that work before selling to us.
We buy some faulty items for parts or repair, depending on the category. Tell us what you have and we'll let you know straight away whether we can make an offer.
Yes. For retailers with ongoing returns, we can set up regular collections at an agreed rate, so returns don't pile up between clearances.
You should remove any customer information, such as delivery labels and invoices, before collection. If you'd like branded items handled in a particular way, let us know and we'll agree it upfront.
For high-value, like-new items, relisting can make sense. For lower-value or damaged returns, the time spent checking and repacking often costs more than you'd make. Selling them in bulk is usually the more efficient option.
Yes, including unfulfillable units. Create a removal order to bring them out of Amazon and we'll take it from there.
Amazon and ecommerce inventory: aged and excess online stock. Sell your Amazon FBA inventory
Dead and slow-moving stock: old lines that have stopped selling. Sell your dead stock
Any other stock: see everything we buy on our UK stock buyer homepage.
Returned stock that's still current and in full retail packaging may suit our sister company Overstock Buyer, which specialises in excess and retail returns of current lines.
Deciding what to do with each return? Read our guide on what to do with customer returns.
Tell us what you've got and get a no-obligation offer, usually within 24 hours. One-off clearances and regular collections available.
